SDK Overview 4.1

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Customization Support

CWR Mobile CRM allows the customization of the mobile client an SDK API is available. There are four customization options:

Callouts:
These allow customization of businesslogic just prior to and just after the following entity events: Create, Update, Delete, SetState, Retrieve, Assign, Associate and Disassociate. And also the following system event: ApplicationStart, ApplicationStop, SyncStart, SyncCompleted.
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Sitemap Extensions:
These allow custom items to be added to the main navigation of the mobile client.
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View Extensions:
These allow custom menu items to be added to a view.
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Custom Controls:
These allow the user to implement custom UI and/or logic based on events in the CWR Mobile CRM Form.
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Deployment

To facilitate customization deployment customization files can be uploaded to the CWR Mobile CRM server and synchronized to the client using the standard CWR Mobile CRM synchronization process.
Customization files are packaged in zip files along with a manifest. The manifest contains a listing of all customizations which is used by the Form, View and Sitemap editor.


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API

An API is provided for supported customizations.